"I ordered all managers take personal control over the work with citizens", – the minister said at a departmental meeting in Veliky Novgorod. He noted that such work should be carried out continuously. "Many people come to us first for help. I want to emphasize that for each application, with the fate of each call a particular person ", – said Nurgaliyev. He added that for the person who applied to law enforcement agencies, it is very important as it will take and respond to his complaint. "That is why the first impression of citizens formed an opinion about the police" – the minister said.
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